Product · Agentic solution

Operations Advisor

Give every operator an AI partner for real-time decisions.

Operations Advisor

OPERATIONS ADVISOR · AGENTIC SOLUTION

Ops Advisor watches your live operations and recommends next best actions.

It connects to your monitoring, tickets and logs, surfaces the signals that matter, and guides operators through the steps most likely to resolve the issue before customers feel the impact.

Agentic workflows that triage, route and recommend actions automatically.
Live health scores across sites, assets and customer-facing services.
Root-cause hints from tickets, logs and historical incidents.
Playbooks that adapt as conditions change not static runbooks.
Operations Advisor dashboard
Operations Advisor detail

How it works

From noisy signals to clear next-best actions.

Ops Advisor ingests alerts, tickets and telemetry, clusters them into situations, then runs agentic playbooks that recommend what to do next keeping humans in control while automation does the heavy lifting.

Signal intake
Connect monitoring tools, ticketing systems and logs to build a single stream of operational events.
Situation engine
Cluster related alerts and tickets into one “story” so teams work the incident, not individual pings.
Agentic playbooks
AI-guided workflows propose actions, ask for confirmations and adapt in real time as signals change.
Learning loop
Outcomes and operator feedback tune future recommendations and playbooks automatically.
Monitoring
Tickets
Logs
Events & metrics stream
OPS ADVISOR CORE
Correlate
Score
Recommend
Next-best actions & playbooks
Ops console
Chat & war rooms
Ticket updates
A full loop from raw signals to guided actions that operators can accept, adjust or automate.
SitesAssetsServices
Live operations boardUpdated a few seconds ago

Live health & actions

See every site's health and the actions Ops Advisor is taking.

The operations board gives you a single view of which sites, services and assets are healthy, which situations are active, and which playbooks are in flight so shifts stay ahead of incidents instead of chasing them.

Health scores for every site, line of business and key service.
Situation list that shows impact, trend and who is currently working it.
Recommended first steps that level 1 teams can execute safely.
Historical view to spot repeating issues and long-running risks.

Teams Ops Advisor supports

Built for NOC, operations and service teams.

Network & infrastructure ops

Reduce MTTR with correlated incidents, guided actions and playbooks tuned to your topology.

IT & application operations

Catch user-impacting issues early and route them to the right team with context already attached.

Customer operations

See operational health alongside customer metrics so you can prioritize what matters most.

Next steps

Ready to see Ops Advisor on your operations floor?

Start with a focused pilot one region, one product line or one NOC and see how agentic workflows change the way operators respond to incidents.

  • Tailored demos using your own alert streams and tickets.
  • Rollout plan with integrations, playbook design and training.
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